Guidelines

• If you are writing to a person for the first time, always indicate from where or from whom you obtained his or her email address.

• Indicate the subject of the email in the Subject box.

• If you are forwarding an email exchange you have had with other people, only include the relevant parts. Don’t make people have to scroll through pages of irrelevant information.

• If you are responding to a series of questions, it may be easier to copy each question and then provide your response below. This is neater than simply hitting the reply button and having the original questions included further below.

Source: Edited from the english@work e-newsletter by 938LIVE. Subscribe to the english@work newsletter.