Do you just say "Yes" when you answer the phone? This may sound rude or hostile to the person on the line.  

Many effective communicators make use of the 'rule of three' when presenting information.

Some famous examples include "I came, I saw and I conquered" and "the good, the bad and the ugly".

Politely tell your supervisor or manager that you need to go on urgent leave. It is not enough to say, "I have to leave now for personal reasons."

There are a couple of simple rules when introducing people to each other in work-related situations.  Get it right and you will create a good impression on all concerned.

We often hear busy working executives complaining that meetings are a waste of time as the same issues are discussed again and again. How can meetings become more effective?