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Home arrow Lessons & Tips arrow Phrases for Work

Phrases for Work

A collection of phrases to make a good impression on customers.

Do They Want To Buy More?

Avoid: Anything more? / Any more?
Say: Would you like to get anything else?

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Talking About Colours

Avoid: No more blue colour
Say: I'm sorry, we have run out of blue.

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Asking For A Discount

Avoid: Dirty is it? I ask my supervisor can give cheaper or not.
Say: Is it dirty? Let me ask my supervisor if we can sell it to you at a discount.

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Informing Customers About The Exchange/Return Policy

Avoid: If after you buy home, you cannot wear, you can return back to us.
Say: If you find the size of the dress/shirt unsuitable, you can bring it back for an exchange.

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Asking For Payment

Avoid:  Pay money first. I wrap for you.
Say: I will wrap it for you after you have paid for it.

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