The key message for Speak Good English Movement in 2008/09 is simply I Can. I can help others improve their English. I can take action to improve my English. I can speak good English if I want to.

Retailers METRO and TANGS led the way in raising the level of spoken English among frontline retail staff by sending employees for training.

• Members of the public participated in free English proficiency tests by WDA at 4 public libraries.
• We co-presented the 2nd Inspiring Teacher of English Award to salute teachers who inspire!
• A new training program for frontline retail staff - “Service English for Retail Professionals” – was launched in partnership with the Singapore Retailers Association.