Mei Ling, Gary, Jane and Jaya recap the past 30 lessons at Nora’s farewell party.
Phone-in Lesson 30
Download Phone-in Lessons 2001 – Lesson 30 (ZIP, 2.4MB)
| Mei Ling: | Well everyone – I think it’s time I said a few words. (Pause) Nora – we’re all going to miss you very much, you know. |
| All: | Yes, sure are (etc). |
| Mei Ling: | This is a gift from all of us. |
| Mei Ling: | I’d also like to thank Nora for all her efforts during our Speak Good English drive. |
| Nora: | Thank you. Thank you so much. |
| Mei Ling: | We’ve certainly come a long way since Jane first arrived. Do you remember that time when the CEO thought we’d fired you, Nora:…? |
| Replay… | |
| Jane: | But we haven’t fired anyone. |
| Nora: | Jaya fired me when I forgot to save those files last month. |
| Mei Ling: | And the CEO thinks you’ve lost your job because of it. That’s what fired means in good English. |
| Nora: | But I didn’t lose my job – he only fired me. |
| Jane: | I think you mean that he told you off. |
| Mei Ling: | And then there was all the work we did on improving our pronunciation and telephone skills… |
| Replay… | |
| Jane: | (realizing) They think we’re selling food. |
| Gary: | What? |
| Jane: | Say the name of the company. |
| Gary: | Hotdogcom. |
| Jane: | Again. |
| Gary: | Hotdogcom. |
| Jaya: | Aaaah! I think I see. You are saying Hotdog. |
| Gary: | No I’m not. |
| Jane: | Yes, you are. Say it again. |
| Gary: | Hotdogcom. (Realizing) Aaaah! Funny. |
| Jane: | Maybe it is funny – but we are losing customers. You have to be careful. Especially on the phone. |
| Jaya: | Try saying: “Hello. HotDotCom. “How can I help?” |
| Gary: | Hello. HotDotCom. How can I help? |
| Jaya: | You know I think Gary’s made more progress than anyone. Do you remember some of those grammar mistakes: |
| Replay… | |
| Gary: | Wah! So fast! Jane she very lucky one! Same one – how to get? |
| Jaya: | Ask me one question in good English, Gary, and I might get you a new computer, too! |
| Gary: | Oh…okay. How… how do I get a computer like Jane’s? |
| Jaya: | Brilliant! You’re making progress, Gary! |
| Mei Ling: | Sadly, this is the last Speak Good English Phone-in lesson. We hope that you’ve enjoyed making progress with us. Now it’s goodbye from all of us at HotDotCom. |
| All: | Goodbye! |
Written by Laraine Bamrah, Paul Tolton, Delphia Choo, Alaisdair Raynham and Steve Adams for The British Council in association with the Speak Good English Movement.
© Ministry of Information and the Arts (MICA) and British Council Singapore 2001.





